Shipping Policy
Amino Wellness, LLC dba PepPens
Effective Date: February 14, 2025
Processing Time
Orders are processed within 1–2 business days.
Shipping Methods
We ship via:
- USPS
- UPS
- FedEx
Shipping options are shown at checkout.
Tracking Information
Once shipped, you will receive a tracking number by email.
Shipping Delays
We are not responsible for carrier delays, weather issues, or incorrect addresses entered at checkout.
Lost or Stolen Packages
If tracking shows delivered but the package is missing:
- The customer must file a claim with the carrier
- We will assist but cannot guarantee replacements
International Shipping
We do not currently ship internationally.
Shipping Questions
Email: info@thepeppen.com