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PepPen-Quick Start Guide – Loading a 3mL Cartidge

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How to Fill & Set Up Your PepPen

New to PepPens? This walks you through filling a 3mL cartridge, loading it into your pen, and getting it ready to use, one step at a time.

ALWAYS USE A VENT NEEDLE WHEN FILLING

Without one, pressure pushes the rubber plunger out the bottom of the cartridge and the solution is lost. Vent needle in first, out last.

What you need

  • PepPen
  • 3mL glass cartridge
  • Vent needle
  • Fill syringe
  • Pen needle (31G)
  • Alcohol prep pads

Pens ship without cartridges or needles. The Starter Kit includes cartridges, vent needles, and pen needles.

Step by step

1Prep

Wipe the top of the cartridge and any vial stoppers with an alcohol pad.

2Vent first

Push the vent needle through the rubber seal on the metal-capped end of the cartridge. Leave it in the whole time you fill.

3Fill

Insert the fill syringe through the same seal, beside the vent needle. Add solution slowly, 3mL max. Remove the syringe, then remove the vent needle last.

4Load

On the V2 and V3, pull the front metal cover straight off to reveal the cartridge holder. Don't unscrew the pen in the middle. Unscrew the cartridge holder, insert the cartridge metal cap first, screw the holder back on, and attach a new pen needle.

5Purge the air

Point the needle up and tap so air rises. Dial 10 to 20 units and press until the air is out and a drop appears. Use smaller clicks as you get close.

6Prime every time

Dial 2 units, press, and confirm a drop at the tip. Each click on the dial is 0.01mL (1 unit). Use a new pen needle every time.

Quick fixes

Can't find the cartridge holder? (V2 and V3)It's under the front metal cover. If you unscrewed the pen in the middle, screw it back together, then pull the front metal cover straight off. Unscrew the holder to insert a cartridge.
Glass piece missing?That's the 3mL cartridge, and it's sold separately. Pens ship empty. The Starter Kit includes cartridges.
Solution leaked, or the plunger pushed out the bottom?The cartridge was filled without a vent needle, or the vent came out too early. Refill using the vent method above.
Air bubble or dripping at the needle tip?Purge the air (step 5) before first use, then prime 2 units before each use.
Nothing comes out when you press?Check that the pen needle is fully twisted on and the cartridge is seated all the way in the holder.

Still stuck? Email info@peppens.com. A real person answers, usually within one business day.

All products sold by Amino Wellness, LLC dba PepPens are intended strictly for research use only and are not medical devices. Products are not sterile, are not intended for human or animal therapeutic, diagnostic, or clinical use, and must not be used to inject medications or biological substances.

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